Privacy Policy

SWAL Engineering Ltd. ("we", "us", "our") is a structural engineering and concrete consultancy based in Chelmsford, Essex, UK. We provide engineering and design services for residential extensions, private homes, commercial, education and retail developments.

We are the data controller for the personal data you provide to us via our website contact form (and other channels) and are responsible for your personal data under the UK GDPR and the Data Protection Act 2018.

When you submit enquiries via our website, or otherwise contact us, we may collect:

• Your name
• Your email address
• Your telephone number
• Your organisation (if applicable)
• Your message / enquiry details
• Any other information you choose to provide

We will process your personal data:

• To respond to your enquiry and communicate with you about our services.
• To assess whether we can work with you, provide proposals, and enter into a contract.
• To keep a record of our communications and any resulting relationship.

Lawful basis: our legitimate interests (Article 6(1)(f) UK GDPR) - responding to enquiries, engaging with potential clients, and conducting our business. If you explicitly consent to additional uses (e.g. marketing), we will process on the basis of consent (Article 6(1)(a)).

We only share your personal data as necessary, for example with:

• Our internal team members who need it to respond to your enquiry.
• Third-party service providers (hosting, email, CRM) under contract.
• Where required by law or to enforce our rights.

We will not sell your personal data or share it for third-party marketing without your consent.

At present, we do not routinely transfer your personal data outside the United Kingdom or European Economic Area. If we do in future, we will ensure appropriate safeguards (e.g. standard contractual clauses) in accordance with UK GDPR.

We retain personal data only for as long as necessary, or as required by law. Enquiry details may be held for up to 2 years for follow-up. Where a contract is entered into, data will be retained for the term of our working relationship and for a further 4 years for record-keeping, tax, or professional liability purposes.

Under UK GDPR you have the right to:

• Request access to a copy of your personal data.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data (in certain circumstances).
• Request restriction of processing (in certain circumstances).
• Object to processing where you believe your rights override our legitimate interests.
• Request data portability (in certain circumstances).
• Withdraw consent at any time.

You also have the right to complain to the UK Information Commissioner's Office (ICO).

We take appropriate technical and organisational measures to protect personal data from unauthorised processing, accidental loss, destruction or damage. Access is restricted to those who need it for business purposes and is bound by confidentiality.

We may update this notice from time to time. Updates will be published on our website with the revision date at the top.

SWAL Engineering Ltd. - Chelmsford, Essex, UK
Email: info@swal-engineering.com
Phone: 020 8135 7510